Why not knowing feels so hard and what we can learn from uncertainty

After a traumatic event, many people turn to belief systems or routines that offer comfort. Church attendance, for instance, surged nationwide after 9/11 as people sought explanations and emotional refuge. This search for meaning isn’t just about answers—it’s about soothing the discomfort of uncertainty.
Yet, racing to fill in the blanks too quickly can backfire. When we avoid sitting with the unknown, we can miss out on self-awareness. We may fall into black-and-white thinking by labeling things as good or bad, right or wrong, strong or weak. But life isn’t that simple. And neither are we.
Mental health professionals often caution that rigid thinking patterns like these can heighten emotional distress and fuel anxiety or depression. The truth is, most of us are walking mosaics of strength and struggle, need and resilience.
Behavior is a messenger, not a judgment
When you or someone you love reacts in a way that feels out of character—like snapping in anger or retreating in sadness—it’s easy to judge the behavior. But reactions are usually signals of something deeper: an unmet need.
That need could be to feel secure, seen, appreciated, or loved. Take anger, for example. It’s not always about rage. Rage can stem from fear, powerlessness, rejection, or grief. The behavior isn’t the problem. It’s often a coping attempt, a way of managing an emotion that feels too big or painful.
Everyone expresses these feelings differently. Where one person lashes out, another might shut down or become anxious. But underneath it all, we’re all just trying to cope.
What are coping mechanisms—and why do they matter?
Coping mechanisms (also known as defense mechanisms) are strategies we use—often subconsciously—to protect ourselves from emotional pain. They can be helpful in the short term, but some can also prevent us from truly processing what we’re feeling.
Here are a few common ones:
- Compensation: Focusing on a strength to balance a perceived weakness.
“I may not be great at writing, but I can type 80 words a minute.” - Denial: Refusing to accept reality because it’s too painful.
A spouse might insist their partner's memory issues are due to being “tired,” rather than acknowledging the signs of dementia.
- Rationalization: Reframing a painful experience with logic to avoid emotional discomfort.“I didn’t really want that job anyway.”
These mechanisms aren’t “bad," but are just clues. They point to what we might not be ready to face, and they give us an opportunity to get curious, not judgmental.
Two gentle ways to practice awareness
Learning to sit with discomfort doesn’t mean liking it. But building awareness around how we respond to uncertainty helps us grow and heal. Here’s how to begin:
1. Spot your patterns
Notice when you’re using a coping mechanism. Is there a situation where you tend to minimize your feelings or justify them away? Try naming the strategy when you see it. Awareness is the first step to change.
2. Ask, “What’s this really about?”
When you feel a strong emotional reaction, take a breath and ask yourself: What am I actually feeling? What need might be behind this reaction? Maybe it’s not really about the spilled coffee or the missed call—it could be about feeling overwhelmed or unappreciated.
The more we practice this kind of gentle self-reflection, the more we interrupt automatic reactions and make space for more compassionate responses—toward ourselves and others.
The bottom line
Coping with the unknown is messy, real, and deeply human. You don’t need to have it all figured out to care for yourself or support someone else. Just noticing how you feel, giving yourself permission to not have all the answers, and getting curious about your reactions can be powerful steps forward.
At elbi, we believe in supporting caregivers and their loved ones with real tools, grounded guidance, and a platform that makes room for the full range of human experience. You're not alone in navigating uncertainty—and you don’t have to pretend to be okay to be doing your best.
Dr. Linda Buscemi, or Dr. B., is a clinical psychologist and licensed behavioral health specialist with over two decades of experience in behavior management and caregiver training. She is also the co-founder and Chief Clinical Officer of elbi, a complete support system for confident dementia caregiving. Her approach emphasizes that adverse behaviors are often reactions to unmet needs, and she has developed tailored interventions that reduce such reactions, leading to a decreased reliance on psychotropic medications and fewer hospitalizations. She is passionate about supporting and equipping the family caregiver on their journeys.